We only accept returns on products purchased at full price and within 30 days of purchase. Items purchased during a promotion or sale are non refundable. Once a return is received we will refund the full amount of the purchase price. Shipping charges are also non-refundable.
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Countries and regions that EES does not ship to
We do not currently ship to India, Pakistan, Saudi Arabia, Dubai or mainland China, Hong Kong can still receive orders normally.
Countries and regions that can only be shipped to through International Express shipping
Orders to Malaysia must pay International shipping charge and are never eligible to get free shipping, including promotions that offer free or special shipping rates.
Note to Customers ordering from Italy
If you are ordering from Italy, please contact us prior to making your purchase to make special arrangements for delivery.
How to purchase through PayPal
You can order all of our products online, with payment and shipping details arranged through PayPal. Select the quantity of each product you wish to purchase, then click the “continue” button to view your order and shipping charge summary. After you confirm the order you will be directed to PayPal’s website for billing and shipping.
When placing an order please make sure your delivery address is correct. If the product needs to be re-sent because the address was not correctly entered, additional charges may apply.